Frequently Asked Questions
Simply click on the “Buy a Card” button on any page of the www.goplaygolf.com website. Card Options include:
All gift cards may be upgraded with a variety of gift wrapping or enhanced with one of several gift box ideas.
The gift card of your choice is adhered to an 8.5″x11″ golf themed carrier. The carrier can be personalized with a message to your recipient at no additional fee. The gift card is a standard “plastic” card and looks just like a gift card you’d buy in the store.
All cards can be delivered without the carrier. If you’d like to deliver an individual card to the recipient, we suggest you ship the card to yourself.
The package arrives in a plain white sealed envelope. We carefully package your gift in this unobtrusive way to prevent potential mail theft. Within the envelope, your gift card is adhered to an 8.5″x11″ golf themed carrier. If you’ve elected to personalize the gift, the carrier will be printed with your personalized message.
Simply click on the Redeem Card button located at the top of the page at www.GoPlayGolf.com or by contacting us at: (877) 270-7273.
Simply click on “Check Card Balance” on the top of the home page of www.goplaygolf.com or type the following into your browser https://www.goplaygolf.com/CheckCardBalance .
Absolutely! Simply click on the Add Funds To Card located at the top of the page at www.goplaygolf.com or simply type https://www.goplaygolf.com/AddFund into your browser.
Yes! You can have the gift card sent to yourself and deliver it to your recipient personally. Simply type in your address in the “ship to” box in the checkout area.
You may contact us directly at customerservice@goplaygolf.com.
Note: Go Play Golf Gift cards are sold and distributed at numerous retail outlets and through many company rewards and incentive programs. You may have to work through these outlets for some card related questions. Remember to always treat your gift cards as cash, lost or stolen cards can not be replaced.
All sales are final and Go Play Golf Gift cards may not be returned or sold through other third party channels. Attempts to do so will void the value of the card.
Yes. The Go Play Golf Gift Card is designed to be shared with others. You may give the gift card to whomever you would like. However, this card may not be sold or transferred through other third party sites. Doing so may void the value of the card.
The Go Play Golf website currently accepts VISA, MasterCard, Discover, American Express, and PayPal.
The customer service line is open from 9AM to 5 PM EST 7 days a week. The customer service staff f periodically experience a high volume of calls—please leave a message if they are unable to pick up your call immediately.
Plastic gift card orders and gift boxes can only be sent to a valid street address anywhere within the United States. Please note we are unable to ship via UPS to P.O. Boxes.
Terms and Conditions of the Go Play Golf Gift Cards can be found in the footer of the home page at www.goplaygolf.com.
Please contact us at customerservice@goplaygolf.com or call us at (877) 270-7273 between the hours of 9am and 5pm EST. We will do what we can to correct the address, but please note, if we have already started processing your order, we may not be able to change the “ship to” address.
For issues regarding purchase or delivery of your gift card, please contact us at (877) 270-7273 between the hours of 9am and 5pm EST or by email at customerservice@goplaygolf.com. Our customer service line is periodically busy during the holiday season. Please leave a message, we attempt to return all calls and emails within 24 hours.
Your cards will be mailed within 1 business day. How long it takes to arrive at the destination depends on the shipping method you select and the location where the card is being shipped.
You are leaving the Go Play Golf website and are being taken to the website of our Golf Travel Partner Golf ZOO. Search their website for existing offers, create a travel plan of your own or call one of the golf vacation specialists for advice. Just mention that you wish to use your Go Play Golf gift card for all or part of your payment. Safe travels and enjoy your golf vacation!
You are leaving the Go Play Golf website to our partner website powered by Golf Switch, where a limited number of tee times are made available daily for direct purchase. (Note: All purchases require full payment at time of booking.) To redeem your card directly online, simply 1. Create an account (required for first visit only) Look for the green “Sign In” Button in the Top Right of the website. 2. View the selected tee times in your area and select a time for play. 3. At checkout you will be able to enter your card number as a form of payment. No phone calls, no fees, just golf—-have a great round! Note: Should you wish to redeem multiple cards through this experience, please email info@goplaygolf.com to combine the amounts onto a single card before redemption.